{"id":1148,"date":"2025-08-18T11:08:48","date_gmt":"2025-08-18T11:08:48","guid":{"rendered":"https:\/\/startersites.io\/blocksy\/landscape\/?page_id=8"},"modified":"2026-07-01T10:15:38","modified_gmt":"2026-07-01T02:15:38","slug":"faq","status":"publish","type":"page","link":"https:\/\/cnbygele.com\/id\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<!-- start of breadcumb -->\n<div class=\"breadcumb-area\" style=\"background-image: url(\/wp-content\/uploads\/2026\/05\/faq-banner.webp);\">\n\t<div class=\"container\">\n\t\t<div class=\"row\">\n\t\t\t<div class=\"col-12\">\n\t\t\t\t<div class=\"breadcumb-wrap\">\n\t\t\t\t\t<h1>FAQ<\/h1>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n<!-- end of breadcumb-->\n\n<!-- Start wpo-faq-section -->\n<section class=\"wpo-faq-section style-2\">\n\t<div class=\"container\">\n\t\t<div class=\"wpo-faq-wrap\">\n\t\t\t<div class=\"row\">\n\t\t\t\t<div class=\"col-lg-6 col-12\">\n\t\t\t\t\t<div class=\"wpo-faq-box wow fadeInLeftSlow\" data-wow-duration=\"1000ms\">\n\t\t\t\t\t\t<div class=\"wpo-section-title-s2\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<span><i><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/title-icon-2.webp\" alt=\"logo\"><\/i>FAQ<\/span>\n\t\t\t\t\t\t\t<h2 class=\"poort-text poort-in-right\">Pertanyaan yang Sering Diajukan<\/h2>\n\t\t\t\t\t\t\t<p>Segala hal yang perlu Anda ketahui tentang kontrol harmonik, kompensasi daya reaktif, dan produk kualitas daya cerdas CNBYG. Jawaban yang jelas dan praktis untuk para insinyur dan profesional pengadaan.<\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<a href=\"\/id\/contact-us\/\" class=\"theme-btn-s2\">Buat Janji Temu<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"col-lg-6 col-12\">\n\t\t\t\t\t<div class=\"wpo-faq-items wow fadeInRightSlow\" data-wow-duration=\"1000ms\">\n\t\t\t\t\t\t<div class=\"accordion\" id=\"accordionExample\">\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading1\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse1\" aria-expanded=\"true\" aria-controls=\"collapse1\">01. Apa yang menyebabkan perangkat sering menyala dan berhenti? Penting: Harap periksa catatan pengoperasian pada layar tampilan terlebih dahulu.<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse1\" class=\"accordion-collapse border-0 collapse show\" aria-labelledby=\"heading1\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Periksa tiga hal berikut:<\/p><p>Status kipas pendingin<\/p><p>Periksa apakah kipas pendingin terhalang atau macet, yang dapat memicu perlindungan terhadap suhu berlebih.<\/p><p>Fluktuasi tegangan jaringan<\/p><p>Periksa apakah fluktuasi tegangan jaringan melebihi \u00b120%, yang mungkin berada di luar rentang operasi normal.<\/p><p>Tingkat distorsi harmonik<\/p><p>Periksa apakah tingkat distorsi harmonik melebihi 30%, yang dapat memicu ambang batas perlindungan pembatas arus.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading2\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse2\" aria-expanded=\"false\" aria-controls=\"collapse2\">02. Apa yang harus saya lakukan jika alarm menunjukkan \u201cPemasangan kabel CT terbalik\u201d?<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse2\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading2\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Alarm ini menunjukkan bahwa arah trafo arus terbalik.<\/p><p>Silakan tukar kedua kabel CT sisi sekunder, misalnya dengan mempertukarkan S1 dan S2.<\/p><p>Anda juga dapat menggunakan multimeter atau pengukur kualitas daya untuk memeriksa sudut fasa. Dalam kondisi normal, sudut antara arus dan tegangan fasa A harus berada dalam kisaran \u00b15\u00b0.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading3\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse3\" aria-expanded=\"false\" aria-controls=\"collapse3\">03. Bagaimana cara saya memilih antara model yang dipasang di dinding dan model yang dipasang di rak?<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse3\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading3\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Pilihan tersebut bergantung pada lingkungan instalasi dan kebutuhan aplikasi.<\/p><p>Tipe dinding:<\/p><p>Cocok untuk aplikasi mandiri atau berkapasitas kecil, seperti bangunan perumahan, ruang komersial, atau ruang listrik yang kompakt.<\/p><p>Tipe pasang rak:<\/p><p>Cocok untuk kabinet industri dan sistem yang lebih besar. Beberapa modul dapat digabungkan untuk kapasitas yang lebih tinggi dan ekspansi yang fleksibel.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading4\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse4\" aria-expanded=\"false\" aria-controls=\"collapse4\">04. Mengapa harmonik ke-3 sulit ditangani?<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse4\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading4\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Harmonisa ke-3 adalah komponen urutan nol, yang terakumulasi di dalam saluran netral dan dapat menyebabkan panas berlebih, trip gangguan, atau ketidakstabilan peralatan.<\/p><p>APF kami dilengkapi dengan kemampuan pemfilteran jalur netral standar, dengan kinerja hingga tiga kali lebih kuat daripada model konvensional. Ini sangat efektif untuk mengatasi masalah panas berlebih dan trip pada jalur netral di layar LED, ruang data, ruang komputer, dan aplikasi serupa.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading5\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse5\" aria-expanded=\"false\" aria-controls=\"collapse5\">05. Urutan harmonik mana yang dapat difilter oleh APF?<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse5\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading5\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>APF kami mendukung pemfilteran selektif dari orde harmonisa ke-2 hingga ke-51. Satu modul tunggal dapat memfilter hingga 20 orde harmonisa berbeda secara bersamaan.<\/p><p>Untuk peralatan seperti tungku frekuensi menengah, penyaringan frekuensi tinggi yang disesuaikan hingga orde harmonik ke-70 juga tersedia.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading6\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse6\" aria-expanded=\"false\" aria-controls=\"collapse6\">06. Bagaimana cara menghitung kapasitas SVG yang diperlukan?<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse6\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading6\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Kapasitas SVG dapat dihitung dengan pengukuran aktual atau estimasi.<\/p><p>Metode pengukuran:<\/p><p>Gunakan pengukur kualitas daya untuk mencatat permintaan daya reaktif maksimum Q kvar selama 24 jam.<\/p><p>Kapasitas SVG yang disarankan: \u2265 1,2 \u00d7 Q<\/p><p>Metode estimasi:<\/p><p>Kapasitas trafo kVA \u00d7 30%<\/p><p>Misalnya, transformator 1000 kVA umumnya direkomendasikan untuk menggunakan SVG 300 kvar.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading7\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse7\" aria-expanded=\"false\" aria-controls=\"collapse7\">07. Berapa kali lebih cepat SVG dibandingkan dengan bank kapasitor?<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse7\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading7\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Bank kapasitor tradisional biasanya memiliki waktu respons 20\u201340 ms, sedangkan SVG kami memiliki waktu respons penuh kurang dari 5 ms, termasuk pengambilan sampel, perhitungan, dan keluaran.<\/p><p>Hal ini membuat SVG sangat cocok untuk beban kejut seperti mesin las, derek, and beban lain yang berubah dengan cepat, membantu menghindari kompensasi berlebih atau kompensasi kurang.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading8\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse8\" aria-expanded=\"false\" aria-controls=\"collapse8\">08. Apakah kegagalan modul akan memengaruhi seluruh sistem?<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse8\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading8\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>Produk SVG\/APF kami mengadopsi desain redundansi N+1. Jika satu modul mengalami kegagalan, modul tersebut akan secara otomatis berhenti beroperasi, sementara modul yang tersisa terus bekerja secara normal.<\/p><p>Struktur yang dapat ditukar saat panas memungkinkan penggantian modul tanpa mematikan daya, dan waktu pemeliharaannya biasanya kurang dari 5 menit.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t\t\t\t\t\t<h3 class=\"accordion-header\" id=\"heading9\">\n\t\t\t\t\t\t\t\t\t<button class=\"accordion-button shadow-none mb-0 bg-transparent collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse9\" aria-expanded=\"false\" aria-controls=\"collapse9\">09. Apa perbedaan antara SVG dan APF? Mana yang harus saya pilih?<\/button>\n\t\t\t\t\t\t\t\t<\/h3>\n\t\t\t\t\t\t\t\t<div id=\"collapse9\" class=\"accordion-collapse border-0 collapse\" aria-labelledby=\"heading9\" data-bs-parent=\"#accordion\">\n\t\t\t\t\t\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t\t\t\t\t\t\t<p>SVG terutama digunakan untuk mengatasi masalah daya reaktif, seperti meningkatkan faktor daya dan menstabilkan tegangan. APF dirancang khusus untuk menyaring arus harmonik.<\/p><p>Jika faktor daya di lokasi rendah dan tingkat distorsi harmonik lebih tinggi dari 5%, kami menyarankan untuk menggunakan SVG dan APF secara bersamaan.<\/p><p>Jika Anda hanya perlu memperbaiki faktor daya, SVG adalah pilihan yang tepat.<\/p><p>Jika peralatan presisi sering mengalami malfungsi atau trip, APF harus diprioritaskan.<\/p>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<!-- end wpo-faq-section -->\n\n<!--start booking-section-->\n<section class=\"wpo-booking-section section-padding pt-0\">\n\t<div class=\"container\">\n\t\t<div class=\"wpo-contact-form-area\">\n\t\t\t<div class=\"wpo-section-title\">\n\t\t\t\t<span><i><img decoding=\"async\" src=\"\/wp-content\/uploads\/2026\/04\/title-icon-2.webp\" alt=\"ikon\"><\/i>Hubungi Saya<\/span>\n\t\t\t\t<h2 class=\"poort-text poort-in-right\">Butuh Bantuan? Mari Hubungi Kami<\/h2>\n\t\t\t<\/div>\n\t\t\t<form method=\"post\" class=\"contact-validation-active\" id=\"contact-form-main\" action=\"\">\n\t\t\t\t<div class=\"row\">\n\t\t\t\t\t<div class=\"col col-lg-6 col-md-6 col-12\">\n\t\t\t\t\t\t<input type=\"text\" class=\"form-control\" name=\"name\" id=\"name\" placeholder=\"Nama\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col col-lg-6 col-md-6 col-12\">\n\t\t\t\t\t\t<input type=\"email\" class=\"form-control\" name=\"email\" id=\"email\" placeholder=\"Email\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col col-lg-6 col-md-6 col-12\">\n\t\t\t\t\t\t<input type=\"number\" class=\"form-control\" name=\"phone\" id=\"phone\" placeholder=\"Telepon\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col col-lg-6 col-md-6 col-12\">\n\t\t\t\t\t\t<select name=\"subject\" class=\"form-control\">\n\t\t\t\t\t\t\t<option disabled=\"disabled\" selected=\"\">Kategori Produk<\/option>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option>Kompensator Daya Reaktif<\/option>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option>MCCB<\/option>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<option>Peralatan Kontrol Harmonik<\/option>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t<\/select>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col col-lg-12 col-md-12 col-12\">\n\t\t\t\t\t\t<textarea class=\"form-control\" name=\"note\" id=\"note\" placeholder=\"Pesan\"><\/textarea>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"col col-lg-12 col-md-12 col-12\">\n\t\t\t\t\t\t<div class=\"submit-area\">\n\t\t\t\t\t\t\t<button type=\"submit\" class=\"theme-btn\"><span>Kirim Pesan<\/span><\/button>\n\t\t\t\t\t\t\t<div id=\"loader\">\n\t\t\t\t\t\t\t\t<i class=\"ti-reload\"><\/i>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"clearfix error-handling-messages\">\n\t\t\t\t\t<div id=\"success\">Terima kasih<\/div>\n\t\t\t\t\t<div id=\"error\"> Terjadi kesalahan saat mengirim email. Silakan coba lagi nanti.\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"id\"\/><\/form>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n<!--end booking-section -->","protected":false},"excerpt":{"rendered":"<p>FAQ faq Freequently ask questions Everything you need to know about harmonic control, reactive power compensation, and CNBYG\u2019s intelligent power quality products. Clear, practical answers for engineers and procurement professionals. Book An Appointment 01. What causes the device to start and stop frequently? Important: Please check the operation records on the display screen first. Check [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_gspb_post_css":"","footnotes":""},"class_list":["post-1148","page","type-page","status-publish","hentry"],"blocksy_meta":{"has_hero_section":"disabled","vertical_spacing_source":"custom","content_area_spacing":"none","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"acf":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/cnbygele.com\/id\/wp-json\/wp\/v2\/pages\/1148","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cnbygele.com\/id\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cnbygele.com\/id\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cnbygele.com\/id\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cnbygele.com\/id\/wp-json\/wp\/v2\/comments?post=1148"}],"version-history":[{"count":6,"href":"https:\/\/cnbygele.com\/id\/wp-json\/wp\/v2\/pages\/1148\/revisions"}],"predecessor-version":[{"id":1835,"href":"https:\/\/cnbygele.com\/id\/wp-json\/wp\/v2\/pages\/1148\/revisions\/1835"}],"wp:attachment":[{"href":"https:\/\/cnbygele.com\/id\/wp-json\/wp\/v2\/media?parent=1148"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}